Chopsmith Privacy Note
Short version: Chopsmith works on your Mac. Your music, your projects and what you do in Chopsmith never leave it. The only thing Chopsmith sends over the internet is a licence check.
What Chopsmith sends, and when
Only when you activate your licence key, and when it re-checks the licence (about every two weeks, and only if the internet is available), Chopsmith sends a request to Polar (polar.sh), who sell and manage Chopsmith licences for us. That request contains:
- your licence key;
- our store's identifier;
- a name for this Mac in the form "Chopsmith on <your Mac's name>", taken from your Mac's computer name (shown in your customer portal so you can tell your Macs apart; rename your Mac in System Settings > General > Sharing first if you'd rather it didn't appear);
- a code made from your Mac's hardware ID by a one-way function, so the licence can be tied to this Mac. The hardware ID itself is not sent.
Polar answers with whether the key is valid and the email address it was bought with, which Chopsmith shows as "licensed to ...".
The demo never contacts anyone. Chopsmith has no analytics, tracking or crash reporting. The "Buy a licence" button only opens Polar's checkout page in your web browser.
What Chopsmith keeps on your Mac
~/Library/ApplicationSupport/Chopsmith/: your activation (licence key, email, the activation's ID, your Mac's hardware ID, the date of the last check), signed so it can't be edited, and a marker that the licence window was shown once.- "Chopsmith song data.json" next to Chopsmith.amxd: tempos, grids, keys, favourites and the last crate folder for songs you've used.
- Temporary audio copies in
/private/tmp, which Chopsmith cleans up and macOS clears on restart.
None of these files are sent anywhere. Delete them at any time; deleting the Application Support folder just means you'll activate again.
Your purchase
When you buy Chopsmith, Polar (the merchant of record) processes your payment, email address and billing country under its own privacy policy (polar.sh/legal/privacy-policy). We see your email address, country and order in our Polar dashboard, and use your email only for your purchase, support, and important notices about Chopsmith. We don't sell or share it.
To free a Mac or see your activations, use the customer portal link in your purchase email. To have your purchase records deleted, email us; we'll ask Polar to do the same where the law allows (some records must be kept for tax purposes).
Contact
SYNC HAVEN INC · nlampert@syncpodcast.com